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Hill Physicians Medical Group and MMC use RelayHealth’s referral management service

October 20, 2009

Hill Physicians Medical Group, person of the population’session largest independent physician associations (IPAs) serving Northern California, and New York-based Montefiore Medical Center are using RelayHealth’s referral management service to facilitate secure soundness information bandy betwixt primary care providers (PCP) and doctor specialists. The result for both organizations is improved care team collaboration, patient contentment and specialty manipulation prioritization.

RelayHealth’session referral guidance duty transmits the necessary forms, patients’ personal hale condition records, medical reports and other electronic files to other physicians on its network as a to a greater degree reliable other to faxing, photocopying and filing essay documents.

RelayHealth and Hill Physicians co-developed the referral management profit to support their 3,000 primary care, specialists and cognate care providers who be sufficient for stingily 300,000 patients. Hill Physicians launched its “Closing the Loop” power to originate to omen up specialists to report findings, diagnoses and handling plans to the referring physicians in addition to receiving referrals electronically. The IPA is human being of RelayHealth’s largest provider networks with approximately 2,000 doctors enrolled. Practice staff, along by physicians, hand over nearly 15,000 referral messages monthly.

Pediatrician Thomas Long, M.D., chief therapeutical functionary of Hill Physicians and a practice founder of San Ramon Valley Primary Care Medical Group in San Ramon, Calif., recalled a young patient whose authorization to see a dermatologist had expired and his Accutane medication was due for restoration. “The child clearly needed to be seen,” he recalled. “Upon his arrival at the dermatologist’s office, the specialist requested authorization to see him and we did that in a cant language online through RelayHealth. The referral was clinically necessary for medication skill authorization.”

Montefiore Medical Center (MMC), an academic health system that includes four New York hospitals and a 25-location primary care network serving the Bronx and Westchester County, launched the referral management utility with the help of The Care Management Company™ of Montefiore. The Care Management Company, which supports 180,000 members through its payor contracts, began by deploying religious rite in the behavioral soundness one, University Behavioral Associates (UBA). Through 147 credentialed mental health providers (psychologists, psychiatrists and social workers) UBA is responsible for providing act as aid to to Montefiore patients who are in need of behavioral health or chemical dependency services. Its goal is to make sure that all members get punctual and easy aggrandizement to services and to collaborate with Montefiore providers to maximize funds, improve patient care and horsemanship utilization.

Using RelayHealth, UBA has achieved more efficient referral processing as flow since colleague-to-colleague messaging to communicate their patients’ chronic, indisposition prudent conduct and behavioral care results to case-ending managers, clinical social workers and pristine care providers affiliated by Montefiore. In addition, RelayHealth has enabled not equivocal online communication and task automation with hale condition insurers.

According to Wali Mohammad, M.D., a psychiatrist with Montefiore, “RelayHealth has greatly improved my communication with UBA clinicians. I am sending and receiving clinical knowledge of facts on patients much faster and have erect the online menial duties extremely full of help in sending referral notes directly to Montefiore’session primary care physicians. I acquire received positive feedback from my colleagues and look forward to more PCPs being onboard through RelayHealth.”

A meditate, funded by the National Institute on Aging and published in the March/April issue of Journal of the American Medical Informatics Association, found that consultant (specialist) recommendations were implemented 30 percent additional frequently by dint of. referring providers at what time there was electronic facilitation of recommendations.

“Hill Physicians and Montefiore Medical Center’s UBA prove that secure exchange of invalid information is likely among community physicians,” said Jim Bodenbender, president of RelayHealth’s Consumer and Provider Solutions. “They clearly illustrate the positive impact that connectivity and soundness information interchange has upon the body thousands of doctors proactively communicating critical data with colleagues and whose patients — the ultimate beneficiaries — are acquisition more good be troubled.”

Source: Hill Physicians Medical Group

Written by Samanta · Filed Under Accutane